What do I do if my account is already registered to a different name? : Customer Care

What do I do if my account is already registered to a different name?
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Modified on: Fri, Jun 19, 2020 at 2:04 PM

In compliance with our KYC process (Know your Customer) procedure, we need to ensure that we can verify the identity of our customers. To assist you better, we'd appreciate if you can send an email to customercare@7-eleven.com.ph.

Please use: 'Account Registered to a Different User" as your subject line.

We will then give you a list of the necessary information we need in order for us to properly address your concern.

Aeruh is the author of this solution article.

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What do I do if my account is already registered to a different name?
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