If the email address that you have registered in your CLiQQ app is still valid, all you need is follow these easy steps:
1. Open your CLiQQ App
2. Click 'Open CLiQQ Wallet'
3. Click 'Buy at 7-Eleven'
4. On the left side of the number '0,' click 'FORGOT PIN'
5. It will then send a link to the email address that you registered
6. Click 'Open Wallet' and then enter your new PIN
However, if the email address that you have registered in your CLiQQ app is no longer valid, kindly call our customer service hotline numbers at (02) 87110711 or 0919-0-711-711.
You may also send an email to customercare@7-eleven.com.ph.
We may require you to submit customer identification requirements in compliance with our KYC process (Know your Customer). It may include, but not limited to, your complete name, address, nature of work, date and place of birth, nationality, and your contact numbers.
Please use this email subject line: Reset PIN
Lastly, you may check https://www.cliqq.net/faq for Frequently Asked Questions.