To assist you better, we'd appreciate if you can send us an email at customercare@7-eleven.com.ph

We will then give you a list of the necessary information we need in order for us to properly address your concern.

Please use: 'GCash Convenience Fee' as your subject line.


We assure you that the personal data you will provide will be processed and stored in compliance with the Data Privacy Act and will be forwarded to the concerned department for action and resolution.