We sincerely apologize for any inconvenience on your part.
Please know that safety is our priority and to keep everyone safe, strict protocols are being implemented inside our stores. We have reminded all our store personnel to follow and enforce guidelines on physical distancing to have a safe and smooth visit. In order for us to properly address your concern, we'd appreciate it if you can send us an email at customercare@7-eleven.com.ph.
We will then give you a list of the necessary information that we need In order for us to properly address your concern.
Customer experience is important to us and we assure you that any information you provide will be processed and stored in compliance with the Data Privacy Act.