Store Area Managers Concerns

How do I report receipt concerns?
To better assist you, kindly visit the same store where you settled your payment and ask for the Store Manager on duty for immediate assistance. You may ...
Tue, Nov 16, 2021 at 1:15 PM
How do I report non-discounted purchases when there are signages saying that they are supposed to be on sale?
To better assist you, kindly visit the same store and ask for the Store Manager on duty for immediate assistance. We'd also appreciate if you can send ...
Tue, Nov 16, 2021 at 1:14 PM
How do I report non-acceptance of Senior Citizen or PWD IDs?
We sincerely apologize for your experience. To better assist you, kindly visit the same store and ask for the Store Manager on duty for immediate assistanc...
Tue, Nov 16, 2021 at 1:11 PM
How do I report an expired item, product quality concerns or foreign objects found in my purchases?
We sincerely apologize about your experience. To assist you better, we'd appreciate if you can send us an email at customercare@7-eleven.com.ph. Kindl...
Tue, Nov 16, 2021 at 1:10 PM
How do I report missing item(s) or incomplete item(s) in my paper bag after I have left the store?
We sincerely apologize for your experience. To better assist you, kindly visit the same store and ask for the Store Manager on duty for immediate assistanc...
Tue, Nov 16, 2021 at 1:09 PM
How do I report WiFi/Kiosk connection concerns?
As an alternative, we highly recommend that you download the CLiQQ app in your mobile phone.   CLiQQ App is an official 7-Eleven Philippines mobile app fo...
Mon, Aug 23, 2021 at 11:44 AM
How do I report store cleanliness, store appearance or store organization concerns?
To assist you better, we'd appreciate if you can send us an email at customercare@7-eleven.com.ph.  Kindly include the store details, date and time of ...
Fri, Jun 19, 2020 at 2:41 PM
How do I report redemption complaints?
We are sorry about your frustration. To assist you better, we'd appreciate if you can send us an email at customercare@7-eleven.com.ph.  We will then ...
Fri, Jun 19, 2020 at 2:30 PM
How do I report a broken or unavailable store equipment?
To better assist you, kindly visit the same store where you made a purchase and ask for the Store Manager on duty for immediate assistance. You may also ...
Fri, Jun 19, 2020 at 2:28 PM
I lost or might have left an item at the store. How do I retrieve it?
We are sorry to hear about that. To better assist you, kindly visit the same store and ask for the Store Manager on duty for immediate assistance. You m...
Fri, Jun 19, 2020 at 2:27 PM