Store Area Managers Concerns

How can I file a complaint against stores?
We are sorry about your experience. To assist you better, we'd appreciate if you can send us an email at customercare@7-eleven.com.ph.  We will then ...
Fri, 19 Jun, 2020 at 2:24 PM
What do I do if I have receipt concerns?
To better assist you, kindly visit the same store where you settled your payment and ask for the Store Manager on duty for immediate assistance. You may ...
Fri, 19 Jun, 2020 at 2:26 PM
I lost or might have left an item at the store. How do I retrieve it?
We are sorry to hear about that. To better assist you, kindly visit the same store and ask for the Store Manager on duty for immediate assistance. You m...
Fri, 19 Jun, 2020 at 2:27 PM
How do I report a broken or unavailable store equipment?
To better assist you, kindly visit the same store where you made a purchase and ask for the Store Manager on duty for immediate assistance. You may also ...
Fri, 19 Jun, 2020 at 2:28 PM
Where do I complain about missing item(s) or incomplete item(s) after I have left the store?
We sincerely apologize for your experience. To better assist you, kindly visit the same store and ask for the Store Manager on duty for immediate assistanc...
Fri, 19 Jun, 2020 at 2:29 PM
How do I report redemption complaints?
We are sorry about your frustration. To assist you better, we'd appreciate if you can send us an email at customercare@7-eleven.com.ph.  We will then...
Fri, 19 Jun, 2020 at 2:30 PM
How do I report WiFi/Kiosk connection concerns?
In the event that you are informed that the store's connection is intermittent, please report it to customer support at customercare@7-eleven.com.ph.  ...
Fri, 19 Jun, 2020 at 2:34 PM
How do I report store cleanliness, store appearance or store organization concerns?
To assist you better, we'd appreciate if you can send us an email at customercare@7-eleven.com.ph.  Kindly include the store details, date and time of...
Fri, 19 Jun, 2020 at 2:41 PM
Where do I complain about an expired item, product quality concerns or foreign objects found in your items?
We sincerely apologize about your experience. To assist you better, we'd appreciate if you can send us an email at customercare@7-eleven.com.ph. Kind...
Fri, 19 Jun, 2020 at 2:39 PM
Where do I complain about non-acceptance of Senior Citizen or PWD discounts?
We sincerely apologize for your experience. To better assist you, kindly visit the same store and ask for the Store Manager on duty for immediate assistanc...
Fri, 19 Jun, 2020 at 2:40 PM